To fully
access all of the technologies used within the EGrAMS site, please adhere to
the following minimum requirements:
Browsers
Supported
Microsoft
Edge
Google Chrome
Mozilla Firefox
Some
browsers and platforms may not display pages in a consistent manner or support
all of functionality of the site. It is encouraged that you upgrade to the most
recent versions download
Microsoft Edge.
Monitor
size/resolution
800x600
Resolution
Recommendations
: In order to view this web site in it's full capacity, it is recommended that
your resolution be set at 1024 X 768.
Connection
speed
56.6 Kbps
JavaScript
Support
It is
required that your current browser has JavaScript enabled in order to allow the
web site the capability of recognizing complex functions and provide a more
enhanced work environment.
Popup
Blocker
If you have
a popup blocker, it MUST be disabled. In addition, the popup blocker found on
third-party toolbars that load into Microsoft Internet Explorer (IE) must be
disabled; or the third-party toolbar removed. These toolbars include: Yahoo!
Toolbar and Google Toolbar. The popup blocker on these toolbars is set at
‘Enabled’ when installed, which interferes with the operation of EGrAMS.
Third-party
toolbar,
click the ‘View’ menu in IE, and highlight ‘Toolbars’. In this menu list, if a
checkmark is on the name of a third-party toolbar, it is running. You can also
find a toolbar by looking at your IE browser window. The extra toolbar can
often be found running horizontally just above the workspace. Move the mouse
arrow along the toolbar to display the functions of the buttons and locate the
popup blocker. Clicking the button should bring up a control which will enable
you to disable its operation. Your local Technical Support can also assist in
finding and disabling a popup blocker that’s interfering with the operation of
EGrAMS.
Plug-ins/special
programs
Adobe
Acrobat Reader - Some documents on the site are only provided in PDF format and
do require the free Adobe Acrobat Reader. download Adobe Acrobat Reader.
Reporting
Problems
If you find
a broken link or receive an error message while using our site, please let us
know immediately. You can send a message to our Webmaster. We can respond more
effectively if you provide:
Address (URL) of the page you were trying to reach,
URL of the preceding page (the one that contains the bad link), and
Copy of the exact error message that appeared on your screen.
Troubleshooting
Problem : No
response when the "Validate" button is clicked
Reason: JavaScript test Failed. JavaScript is
either disabled, or your web browser is ancient.
Solution: Microsoft Edge : Check that JavaScript is enabled. Click Tools
from your browser's menu bar, then select Internet Options. Select the Security
tab, then click the Custom Level button. Scroll down to the Scripting options
and Enable Active Scripting. Click OK twice to return to this Browser Test,
then reload this page.